< 1 minute read|Published

How do I log in to personal Online Banking for the first time from a mobile device?

Follow the tutorial below to log in to Online Banking for the first time from a mobile device:

1. Locate the FAIRWINDS Mobile Banking app on your mobile device. If you have not already downloaded the app, search FAIRWINDS Credit Union in the searchbar of your preferred app store.

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2. Launch the App                                                                 

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3. From the Log in page, select Sign Up in the bottom left handcorner

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4. Enter your Member Number as the username and the last 6 digits of your social security number as your password.

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5. Click Continue

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6. On the Secure Sign Up screen, complete the fields. Any applicable requirements will display as you select each field.

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7. Enter your Personal Information and Contact Information.

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8. Click the Terms & Conditions link to review the conditions of service

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9. Read the information

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10. Click the X icon to return to your registration

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11. Select the checkbox to acknowledge that you have read and accepted the Terms & Conditions of service

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12. Select Complete Sign Up to proceed

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13. Congratulations! Your sign up is complete. Before you can log in, we need to verify your identity.

Click Confirm contact information

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14. Select your desired method of receiving a one-time passcode.

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15. You will receive instructions to text us or receive our call, depending on the method you chose.

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16. And that's it! You're done. Welcome to Mobile Banking.

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Here's an interactive tutorial

https://www.iorad.com/player/1780023/Personal-First-Time-Online-Banking-Login--Mobile-

 

Retrieve your account information with Text Banking

We’ve made keeping track of your balances and expenses as easy as sending a text message! The set-up process is quick and easy and once you're enrolled, you can request your balance, see recent transactions, and make transfers all via text.

 

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