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We will perform scheduled maintenance on our online and mobile banking platforms from 1:30 a.m. ET to 5:30 a.m. ET on May 18. During this maintenance, online and mobile banking services will be temporarily unavailable.

We will perform scheduled maintenance on our online and mobile banking platforms from May 4, 1:30 a.m. ET to May 4, 5:30 a.m. ET. During this maintenance, online and mobile banking services may be temporarily unavailable.

We are experiencing service interruptions with Zelle and external transfers. Other app services including Cash App or Venmo are available for immediate needs.

We apologize for the inconvenience and are working to restore full access as quickly as possible.

We are experiencing intermittent service issues with online banking and the mobile app affecting some members’ ability to access their accounts. We are working to restore full, uninterrupted access as soon as possible.

Please note that:

• Your FAIRWINDS debit and credit card transactions remain unaffected.

• Scheduled bill payments and transfers will process as normal.

FAIRWINDS Virtual Assistant - We encourage you to use the FAIRWINDS Virtual Assistant to help you serve you with the following:

• Check account balances

• Make payments for credit cards or loans

• Transfer money between your FAIRWINDS accounts

• Check recent transactions

You can contact Member Services at (800) 443-6887 and follow the prompts for Virtual Assistant.

We are currently experiencing intermittent interruptions with Zelle and external transfers. We apologize for the inconvenience and are working to restore full access as quickly as possible.

Some members have reported receiving phone calls that appear to be coming from FAIRWINDS’ official phone number and posing as a crewmember from the fraud department. These fraudsters may say there’s suspicious activity on your account and ask for sensitive information.

Remember:

• We will never ask for your full card number (or even the last 8), PIN, online banking credentials, or Zelle account information over the phone.

• If you’re unsure about a call, hang up and contact us directly using the number on the back of your FAIRWINDS Credit or Debit Card or from our official website.

Your safety is our priority. If you receive a suspicious call, let us know right away.

We will perform scheduled maintenance on our online and mobile banking platforms from 1:30 a.m. ET to 5:30 a.m. ET on March 23. During this maintenance, online and mobile banking services will be temporarily unavailable.

As we prepare to bring new features to FAIRWINDS Online to better serve you, we have an updated Access Agreement that you will need to acknowledge when logging into your account.

If you need assistance, please contact us at (800) 443-6887.

Thank you!

We are currently experiencing intermittent access to Card Management, including current balances and transactions temporarily not appearing. You may continue to use your FAIRWINDS credit card as usual while we work to restore access as quickly as possible.

For immediate assistance, please contact Member Services at (800) 443-6887.