Positive Pay - Void a Check

  1. In the navigation menu, click or tap Advanced Payments > Positive Pay Advanced. The Positive Pay Advanced features page appears.

  2. In the Positive Pay navigation menu, click or tap Transaction Processing > Void a Check.

    1. Note: Voiding a check does not place a stop payment. To process a stop payment, go to Additional Services>Stop Payment.

      A Screenshot of the Positive Pay Void a Check window. Step 1: Enter Check Information. Step 2: Click the "Find Matching Check" button to find the check. Step 3: Verify the check that will be voided. Step 4: Click the "Void Check" button to complete the void process.

  3. Select appropriate Account ID: The Account ID is the nickname that identifies this account.

  4. Complete the following fields:

    1. Check Number: The number of the issued check.

    2. Check Amount: The amount the check was written for.

    3. Issued Date: The date the check was issued.