Government Shutdown Support

We understand that some of our members may be impacted by the current government shutdown. We are here to help.

You may be eligible for assistance with an affected payment disruption through the following solutions:

Consumer Loan Skip-A-Pay

You may be eligible to extend your next payment for the following FAIRWINDS loans:

  • New or Used Personal Auto

  • Deposit Secured

  • RV

  • Boat

  • Credit Cards

To request a consumer loan Skip-A-Pay:

  • Log in to FAIRWINDS Online (Desktop)

    • Select Open Account from the blue menu bar

    • Select Skip A Pay, then the FAIRWINDS loan you are requesting an extension for.

  • Log in to the FAIRWINDS Mobile App

    • Select More

    • Select Skip A Pay, then the FAIRWINDS loan you are requesting an extension for.

Mortgage and Home Equity Assistance

For assistance or questions regarding an upcoming mortgage or home equity loan payment, please contact our Mortgage Servicing team at (407) 277-5045 ext. 22200 or email [email protected].

We also ask that every member continue to stay vigilant against potential shutdown scams. For example, if you receive a call, text, or an email from someone offering payment relief solutions, and are asked to provide your personal or sensitive information, do not respond.